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The Art of Caring Leadership

Younger, Heather R.
The Art of Caring Leadership
If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first. People will go the extra mile for leaders who show they are genuinely conce...

CHF 46.90

The Art of Active Listening

Younger, Heather R.
The Art of Active Listening
Leaders can achieve better working relationships, higher loyalty, and higher revenues simply by changing their listening strategy. Organizations are caught up in the Great Resignation because team members have not felt heard for a long time. Even with renewed focus on human resources and DEI initiatives, we aren't hearing each other. Heather Younger says what we need is a new change model for organizational listening. She illustrates five step...

CHF 28.90

The 7 Intuitive Laws of Employee Loyalty

Younger, J. D. Heather R
The 7 Intuitive Laws of Employee Loyalty
Gallup reports that only 13% of employees are engaged at work. Why so low? Many leaders struggle to effectively engage and inspire their teams. Often, we are so distracted with the day-to-day tasks that we can overlook key fundamentals in building a strong organizational culture empowering employee allegiance and job satisfaction. The 7 Intuitive Laws of Employee Loyalty is a guidebook of implementable tactics and skills for organizational lea...

CHF 21.90